FAQs

Product

What is a hair serum?

A hair serum is a hair care product that is designed to treat specific hair concerns such as frizz, dryness, damage, or hair loss. It is a concentrated formula that contains a high concentration of active ingredients that penetrate deep into the hair shaft to nourish and repair the hair from the inside out.

How do I apply Liquid Locks?

Massage a full dropper evenly to your roots with your fingertips. Can be applied either morning or night. For best results use daily.

What ingredients are in Liquid Locks?

aqua (water, eau), glycerin, glycyrrhiza glabra
root extract, Cuminum cyminum seed extract, butylene glycol, piper nigrum seed extract, lactic acid, polysorbate80, hydroxypropyl guar, niacinamide, arginine, glucosamine hcl, biotin, hydrolyzed soy protein, ornithine hcl, panax ginseng root extract, caffeine, acetyl tyrosine,arctium majus root extract, peg-12
dimethicone, calcium pantothenate, zincgluconate, disodium succinate,
phenoxyethanol, sodium hyaluronate (hyaluronicacid), polyquaternium-11,
fragrance (parfum), caprylyl glycol, citrulline, curcuma longa rhizome extract, sodium benzoate, panthenol, vitis vinifera seed extract

To get a more in depth understanding of the
ingredients used in Liquid Locks, click here.

How long before I will see results?

Results may vary for everyone. You can expect to see results anywhere between 1 month – 3 months of consistent use.

Will Liquid Locks make my hair oily?

No! Liquid Locks serum is a non-oily formula that is perfect for daily use. Unlike other hair serums/oils, it will not leave your hair feeling greasy or oily.

Is Liquid Locks cruelty free?

YES! Cruelty-free & vegan!

Is Liquid Locks Australian?

Yes! Made + founded in Australia.

Is Liquid locks safe to use?

Yes! Liquid Locks is safe to use - however, as with any cosmetic
product, some individuals may be allergic to certain ingredients. It is crucial to carefully review the ingredients before use. If you experience an allergic reaction, please discontinue use immediately and seek medical advice.

Can I use Liquid Locks if I’m pregnant /breastfeeding?

Only your obstetrician can you tell you what's
safe for you, but we can tell you that Liquid Locks hair serum is vegan, natural and does not contain hormones or drugs like some other hair products. But just to be sure, we'd recommend that you take a list of the ingredients to your medical professional.

Does Liquid Locks work for men too?

YES! Liquid Locks is not limited to women! Men can also reap the rewards of Liquid Locks.

How long does a bottle of Liquid Locks last?

About a month. Some people spot treat, in which case it will last longer.

What happens if I stop using Liquid Locks?

There will be no adverse effects on your hair if you stop using Liquid
Locks. However, we recommend continual use to maintain length, strength and optimal hair health.

Will Liquid Locks work if I have dandruff?

Yes! The most important thing is to get the serum to your scalp, and to apply regularly. Apply the serum to a clean scalp, preferably after washing and drying. After applying, massage into your scalp with fingertips (not nails!) to increase circulation and improve absorption.

Can I use Liquid Locks if I have coloured/processed hair?

Yes! Our hair serums work at a follicular level, so you can still get great results regardless of if you have permed, coloured or treated your hair.

Can I use Liquid Locks if I have hairextensions?

Please consult your hairdresser before using Liquid Locks if you have hair extensions. Our product is made with all natural ingredients, however given the variety of extensions and products utilized by
hairdressers for the extension bonds, Liquid Locks suitability may vary based on their individual
practices.

Shipping/Returns and Payment

How long will it take to receive my order?

All orders are sent with AUS post. Your order will be dispatched 12-24 hours after placing. Depending on the delivery method you can expect to receive your order within 1-5 business days from dispatch. Please consult AUS post's individual delivery times for your specific area.

How much is shipping?

Standard shipping is $7.00 FREE over $98.00 AUD

2-8 business days

Express shipping $10.00 AUD

1-2 business days

Free Shipping on Subscriptions

2-8 business days

All Australian shipments are with Australia Post, and all come with tracking. we will send you an email with your tracking details once we've shipped your order. all orders will be shipped from our Melbourne warehouse within 2 business days.

What if I put the wrong address?

Please email hello@liquidlocksaus.com within 24 hours of placing your order. Make sure, you include your order number, name and correct address in your email.

Can I return my order?

Please click here and follow the necessary steps to return or get a refund on your order.

What payment options do you offer?

Afterpay and credit card

Haven’t answered your question?

Please email hello@liquidlocksaus.com
and we will get back to you.

Other questions?